Tech Support Specialist

21 hours ago

Singapore beBeeSupport Full time $4,000 - $6,000

Job Title: Tech Support Specialist

About the Role

We are seeking a highly skilled and experienced Technical Support Engineer to join our team. As a Tech Support Specialist, you will be responsible for providing professional technical support to our customers, assisting the sales team with pre-sales inquiries, and performing product testings.

In this role, you will have the opportunity to work independently and as part of a team to achieve common goals. You will be required to possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide technical support to customers via phone, email, or chat
  • Assist the sales team with pre-sales inquiries and provide product information
  • Perform product testings to ensure quality and functionality
  • Develop and maintain knowledge of our products and services
  • Collaborate with internal teams to resolve customer issues
Requirements
  • Diploma or degree in Information Technology, Computer Science, Electrical, or Electronic Engineering
  • Proven experience in technical support or a related field
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
Benefits
  • Competitive salary package
  • Ongoing training and development opportunities
  • Opportunities for career advancement
  • A supportive and collaborative work environment
Location

Bukit Batok

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