Vendor Relationship Strategist

7 days ago


Singapore This Is An IT Support Group Full time
Job Description

We're looking for a skilled Cross-Functional Partner Manager to join our AWS Infrastructure Partner Management (IPM) team. In this role, you will perform a business control and vendor management function for colocation (colo) data center vendors where AWS has infrastructure deployments.

You will be responsible for managing the colo vendor business review program to drive improvements to vendors' service performance and contribute to System and Organizational Controls (SOC) compliance requirements. Additionally, you will facilitate and drive issue resolution between AWS internal customers and our colo vendors, focusing mainly on vendor performance, contractual service level violations, and infrastructure risk reduction.

Through these activities, you will support and empower Operations, Safety, Security, and other key stakeholders to share expectations and work in close partnership to drive service improvement and resolve both contractual and relationship issues.

Key Responsibilities
  • Perform business control and vendor management functions for colocation (colo) data center vendors where AWS has infrastructure deployments.
  • Drive improvements to vendors' service performance through the colo vendor business review program.
  • Facilitate and drive issue resolution between AWS internal customers and our colo vendors, focusing mainly on vendor performance, contractual service level violations, and infrastructure risk reduction.
Required Skills and Qualifications

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving skills are essential, as well as the ability to think critically and make informed decisions.

A bachelor's degree in a relevant field, such as business administration, computer science, or engineering, is required. Relevant experience in vendor management, business development, or a related field is highly desirable.



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