Financial Services Representative
1 day ago
Estimated Salary: $60,000 - $80,000 per annum
About the Role:We are seeking an experienced Financial Services Representative to join our team at PERSOLKELLY SINGAPORE PTE. LTD.
Job Responsibilities:- Deliver exceptional customer service by providing comprehensive financial services, including account management, credit advisement, and payment solutions.
- Analyze customer financial needs and develop tailored solutions to meet those needs, ensuring a high level of customer satisfaction.
- Manage customer accounts, maintaining accurate records of transactions, payments, and financial arrangements.
- Collaborate with sales and customer service teams to identify opportunities for financial service enhancements and resolve customer issues related to billing or payments.
- Educate customers on financial products and services, highlighting benefits and risks, to empower informed decision-making.
- Stay updated on industry trends and regulations to provide informed advice and services.
- Work closely with the finance department to streamline billing and payment processes, ensuring efficiency and compliance.
- 2-3 years of experience in customer financial services, banking, or related roles.
- Bachelor's degree in finance, accounting, business administration, or a related field preferred.
- Excellent communication and interpersonal skills to explain complex concepts simply.
- Proficiency in financial software, systems, and Microsoft Office Suite.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to handle confidential information discreetly.
- Customer-focused with a passion for delivering exceptional service and building positive relationships.
- Proficiency in English and one additional language (Japanese or Korean) to serve diverse clients.
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