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Sales Administration Officer

1 week ago

Singapore Prima Group Singapore Full time

The Prima Group Singapore is a fast-paced and innovative organization that prides itself on its commitment to excellence. As a Sales Administrative Executive, you will be instrumental in driving business growth by providing exceptional administrative support to customers.

About the Role:

This exciting opportunity has arisen for a highly motivated and organized individual to join our team as a Sales Administrative Executive. The successful candidate will be responsible for managing customer orders from receipt through to fulfilment, ensuring all necessary documentation and approvals are in place before order shipment. This role requires strong communication skills, both written and verbal, as well as excellent organizational and multitasking abilities.

Your Key Responsibilities:

  • Manage customer orders from receipt through to fulfilment.
  • Ensure all necessary documentation and approvals are in place before order shipment.
  • Track orders in the system to ensure timely delivery.
  • Act as primary point of contact between sales team, clients & other departments.
  • Communicate client needs effectively to internal teams to ensure seamless execution.
  • Maintain and update customer records in CRM system.
  • Provide administrative support to customers by offering product details, order status and delivery information.
  • Handle customer inquiries, resolve issues promptly and build positive relationships with clients.
  • Identify areas of improvement in the sales administration process and suggest improvements and efficiency & accuracy.

About You:

To succeed in this role, you will need:

  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities.
  • Strong attention to detail with the ability to maintain accuracy in data management.
  • Fresh grads are welcomed.