Front Desk Support Specialist
2 days ago
A front desk administrator is required to provide day-to-day support for the operations of a school.
Key Responsibilities:- Front Desk Duties:
- Handle telephone and walk-in inquiries from students, parents, vendors, visitors, customers etc and direct them to relevant departments/staff-in-charge for follow-up.
- Process all incoming mail and distribute them to relevant staff.
- Issue keys to students and staff.
- Maintain updated copies of administrative documents and distribute them to relevant teachers and/or students when necessary.
- Provide relevant forms and documents to staff as requested.
- Assist students in the sick bay.
- Maintain student injury logbook and follow up with staff and parents in accordance with safety procedures.
- Contact parents of students who are unwell or dismissed early.
- Retrieve and update daily staff attendance reports from the school system.
- Maintain time-off logbook for all staff and check that time-off applications are duly approved.
- Handle loss-and-found cases and maintain proper records.
- Administrative Support Duties:
- File procurement and payment documents for all departments and verify their authenticity.
- Maintain payment record files and verify that all payment vouchers are accounted for.
- Verify monthly ad hoc bus booking records against vendor's billing report. Follow up with vendor and school staff on discrepancies.
- Assist with temperature taking exercise for staff and other ad hoc school exercises.
- Basic computing skills (MS Office, Outlook)
- Organized, meticulous and good interpersonal skills
- Relevant experience in front desk and administration duties
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