Hospitality Host/Hostess
1 month ago
As a Host/Hostess at Marina Bay Sands, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. Your warm smile, attentive nature, and ability to multitask will make you an invaluable member of our F&B team.
Key Responsibilities:
• Greet guests warmly and ensure a seamless dining experience
• Manage reservations, answer phone calls, and respond to guest requests
• Personalize each guest's experience by using their names and acknowledging special occasions
• Maintain guest profiles and history, noting special dates and occasions
• Relay guest feedback to management and ensure a high level of customer satisfaction
Requirements:
• Secondary school education with 'O' Level passes; Diploma in any field is an advantage
• Minimum 1 year experience in customer service or guest contact roles, preferably in a hospitality organization
• Willingness to work various shifts, including mornings and afternoons, as well as public holidays
• Possess a well-groomed, clean, and professional appearance
• Ability to communicate effectively with both English and Mandarin-speaking guests
About Marina Bay Sands:
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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