
Sales Order Coordinator
1 week ago
We are seeking an Order Fulfillment Specialist to join our team. This role plays a crucial part in ensuring timely and accurate order processing, which directly impacts customer satisfaction and operational efficiency.
As an Order Fulfillment Specialist, you will be responsible for managing order intake, coordinating delivery logistics, and maintaining clear communication between sales, customers, and operations. This role is instrumental in building strong customer relationships and upholding our company's reputation for reliability and excellence.
Key Responsibilities:
- Receive and process orders through various channels, ensuring timely submission before the daily cut-off
- Categorize Purchase Orders (POs) for delivery, sorted by drivers and delivery routes
- Manage e-booking of loading bays, securing time slots at high-security or high-traffic locations island wide
- Monitor delivery status and provide timely updates to customers and the sales team in response to enquiries
- Maintain and update customer information in the database to ensure accuracy for delivery and invoicing
- Perform general administrative duties, including filing, document management, and ad-hoc support to the sales team
- At least a GCE 'N' Level or its equivalent
- Effective time management and consistent attention to detail
- Strong teamwork and interpersonal skills
- 3 years of administrative experience preferred
- Familiarity with SAP
- Working knowledge of Microsoft Office applications
Preferred candidates should be able to start work immediately or at short notice. Only shortlisted candidates will be contacted.
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