Global Customer Support Representative

7 days ago


Singapore Lubrizol Corporation Full time
Global Customer Support Representative

We are seeking a highly skilled Global Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our global customer base. Your primary focus will be on managing customer orders, coordinating transportation logistics, and resolving customer issues. If you have a passion for delivering outstanding customer experiences and a strong background in supply chain operations, we encourage you to apply for this exciting opportunity.

Key Responsibilities
* Manage customer orders from receipt to completion, ensuring accuracy and timeliness
* Coordinate transportation orders with suppliers, adhering to established processes and policies
* Resolve customer issues and concerns through effective communication and problem-solving
* Collaborate with internal teams to ensure seamless order management and customer satisfaction

Requirements
* 3+ years of experience in supply chain organizations with a customer-focused background
* Proficiency in MS Office, including Excel and Outlook
* Knowledge of international trade techniques
* SAP knowledge is an asset
* Strong problem-solving skills and ability to work independently

Our Culture
We value diversity in professional backgrounds and life experiences. At Lubrizol, we strive to create a positive experience for candidates and employees, recognizing unique work and life situations and offering flexibility to ensure our employees feel engaged and fulfilled.

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