Customer Service Representative

3 weeks ago


Singapore STOREFRIENDLY MGMT PTE. LTD. Full time
About STOREFRIENDLY MGMT PTE. LTD.

STOREFRIENDLY MGMT PTE. LTD. is a leading provider of self-storage solutions in Singapore, leveraging robotic technology to enhance customer experience. We cater to businesses and individuals seeking secure, climate-controlled, and 24/7 access storage facilities.

Salary and Benefits

The attractive basic salary for this role starts at SGD $35,000 per annum, with allowances and performance incentives provided. Our company structure allows for career progression and job specialisation, making it an ideal choice for motivated individuals seeking long-term growth opportunities.

Job Description

This position involves providing exceptional customer service on-site, assisting clients in selecting suitable storage units, processing rental agreements, collecting payments, and maintaining accurate records. Additionally, you will be responsible for resolving customer issues, checking and reporting maintenance needs, and submitting reports as required.

Required Skills and Qualifications
  • Friendly and solution-oriented approach
  • Patient and empathetic communication skills
  • Ability to work independently and collaboratively within a team
  • At least one year of working experience in sales or customer service, preferably with immediate availability

Able to communicate effectively with people from diverse backgrounds, you will possess strong interpersonal and communication skills, enabling you to provide top-notch service and build lasting relationships with customers. If you're a people person who thrives in a fast-paced environment, we encourage you to apply.



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