IT Technical Support Specialist | POS Systems Expert

3 days ago


Singapore beBeeSupport Full time $40,000 - $50,000
Job Overview
We are seeking a skilled POS Systems Expert to join our team. As a key member of our technical support group, you will be responsible for ensuring the smooth operation of our clients' point-of-sale systems and applications.

About the Role
The ideal candidate will have hands-on technical expertise in POS hardware and software, as well as excellent problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders. You will work closely with vendors and internal teams to resolve technical issues and provide top-notch customer service.

Main Responsibilities
• Provide technical support for POS hardware, software, and network
• Install, configure, and deploy POS hardware, software, and equipment
• Collaborate with vendors and internal teams to resolve technical issues
• Maintain documentation, system logs, and knowledge bases
• Train and support end-users on POS system, tools, and best practices

Requirements
• Diploma/Certification in Information Technology, Computer Science, or related field
• Proven 1-2 years of experience in a technical support role in a POS-related environment
• Familiarity with POS system, EDC terminals, and other related systems
• Proficiency in troubleshooting hardware and software issues
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple priorities

What We Offer
You will have tremendous potential for personal and professional growth, working in a collaborative and inclusive work environment. Our management team is hands-on and approachable, driving innovation and achieving remarkable results. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish.

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