Hospital Front Line Reception Professional

2 weeks ago

Singapore beBeeReception Full time $3,000 - $4,500
Front Desk Receptionist Job Overview

The primary responsibility of this role involves managing patients, consumers, and telephone calls in a professional and efficient manner.

You will be expected to provide a comprehensive and courteous reception service for the hospital, handling telephone inquiries from patients and healthcare professionals with sensitivity.

Your key responsibilities will include:

  • Analyzing and assessing calls to determine their nature, urgency, and eligibility for services.
  • Answering telephone calls, screening callers, relaying messages, and greeting visitors.
  • As part of your duties, you will analyze calls to determine the appropriate appointment according to the specialist to be given, provide advice to the caller, and redirect calls when necessary.
  • Managing all incoming calls from patients, physicians, and mid-level providers.

This is a full-time, permanent position that requires working day shifts. The ideal candidate should have at least 1 year of total work experience.

The benefits of this role include health insurance, leave encashment, and provident fund.

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