Customer Service Representative for a 3-Month Contract

2 days ago


Singapore SEARCH INDEX PTE. LTD. Full time

We are seeking an exceptional Customer Service Representative to join our team at SEARCH INDEX PTE. LTD. on a 3-month contract basis.

Key Responsibilities:

  • Deliver excellent customer service by responding promptly to customer inquiries and resolving issues in a timely manner.
  • Perform data entry duties, including capturing and processing customer information with precision and accuracy.
  • Collaborate with colleagues to ensure seamless communication and efficient refund processing.
  • Monitor the status of refunds to customers, ensuring that all claims are processed and resolved effectively.
  • Compile and track reports on work progress, identifying areas for improvement and implementing changes as needed.

The Ideal Candidate:

  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Independent, meticulous, and accurate in their work, with a keen eye for detail.
  • Able to commit to the 3-month contract period and adapt to changing priorities and deadlines.

Additional Information:

  • Location: Tanjong Pagar
  • Working Hours: Monday to Friday, 8:30 am to 6:00 pm
  • Estimated Salary: SGD $2200 per hour (dependent on experience)

We are committed to providing a supportive and inclusive work environment. If you are a motivated and results-driven individual looking for a new challenge, please submit your application, including your resume and expected salary, to accelerate the hiring process. Please note that only shortlisted candidates will be notified.



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