Customer Experience Representative
1 day ago
SEARCH INDEX PTE. LTD. is seeking a Customer Experience Representative to join our team on a 6-month contract basis.
The ideal candidate will possess excellent communication and interpersonal skills, with prior experience in call centre or customer service roles.
We offer a competitive salary of SGD $2500 - $3000 per month, commensurate with experience.
Job DescriptionRoles & Responsibilities:
- Respond to customer enquiries via phone, email, and chat
- Maintain accurate records of customer interactions in our CRM system
- Achieve individual and team performance targets set by management
- Develop strong relationships with customers through positive and helpful interactions
- Perform other related duties as assigned by management
Requirements:
- Prior experience in call centre or customer service roles
- No experience required, as training will be provided
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and deadlines
- Able to commit to the 6-month contract period
Benefits:
- Competitive salary
- Ongoing training and development opportunities
- Opportunity to work with a dynamic and growing company
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