
Music Training Centre Customer Experience Expert
5 days ago
This position is the face of hospitality and personalized service in a music training centre.
Key responsibilities include:
- Handling customer inquiries and feedback
- Providing exceptional customer service
- Assisting with daily support and long-term relationship management
The ideal candidate will have:
- Experience as a customer service executive or call centre agent
- Excellent communication skills
- A strong command of English and Mandarin
- A professional demeanor and ability to engage comfortably with customers and VIPs
To succeed in this role, you should possess:
- 2+ years of experience in sales, hospitality, concierge, or customer services
- Excellent interpersonal and communication skills
- A deep understanding of customer care
Additionally, a background or strong interest in music, arts, or education is desirable.
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