Luxury Brand Account Manager
3 days ago
We are seeking a highly skilled Luxury Brand Account Manager to join our team at CXG. As a key member of our Academy, you will be responsible for managing our company's ongoing projects and working closely with the Academy team.
In this role, you will oversee multiple projects, ensuring that all requirements, deadlines, and schedules are met. You will also be responsible for maintaining and developing a portfolio of luxury brands, understanding their current situation and challenges, and translating these objectives into internal solutions.
You will build professional relationships with key customers, identify new training solutions, and provide excellent service to maintain a positive reputation for the business. Additionally, you will collect client feedback and manage vendors to accomplish different client needs.
This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will have the chance to lead clients' meetings, communicate and diagnose client needs, and define project scopes and delivery strategies.
Key Responsibilities:- Manage multiple projects simultaneously, ensuring timely and high-quality deliverables.
- Maintain and develop a portfolio of luxury brands, understanding their current situation and challenges.
- Build professional relationships with key customers and identify new training solutions.
- Collect client feedback and manage vendors to accomplish different client needs.
- University Degree in Management, Business, Marketing, or Communication, Master's Degree preferred.
- Minimum 2-3 years' experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training, or market research industry.
- Local language and excellent English level.
- Project management skills.
- People skills for multicultural environments.
- Knowledge of the luxury industry.
CXG is a global business with 12 offices and operations across four continents in 70 countries. We offer strategic solutions that impact performance and elevate the customer experience of some of the world's most iconic premium and luxury brands.
We value integrity, reliability, initiative, and attention to detail. If you have what we're looking for, please attach your updated resume with your contact details. We will get in touch with you to discuss the role further and potential next steps.
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