
System Administrator
2 weeks ago
Job Overview
We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in system administration, with experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes / Domino System Administration.
Duties and Responsibilities:
- Technical Support - Provide daily operational and technical support to end users on hardware, software and basic network issues.
- ITIL Management - Coordinate and manage IT support activities across multiple site offices, with a strong emphasis on Incident Management, Problem Management and Change Management.
- Server Administration - Manage server/network/firewall administration, including resolving Level 1 and 2 PC/application issues.
- Escalation and Documentation - Escalate Level 3 application issues to third-party vendors and maintain accurate documentation.
Requirements:
- Qualifications - Diploma/degree in Computer Science/Information Systems/Engineering or equivalent.
- Experience - 1-2 years of system administration experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes/Domino System Administration.
- Skill Set - Familiarity with PC Hardware, MS Windows Desktop/Server OS, Linux, MS A/D and basic network/TCP/IP knowledge and troubleshooting.
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