Technical Operations Lead
2 days ago
Singapore Airlines Limited is seeking a highly skilled Technical Operations Lead to join its Information Technology Division. This role offers an exceptional opportunity to work in a dynamic environment and contribute to the company's growth.
Job SummaryThe Technical Operations Lead will be responsible for leading initiatives to improve IT operations efficiency and effectiveness. Key responsibilities include identifying areas for improvement, developing and implementing process improvements, and collaborating with stakeholders to ensure swift recovery from complex incidents.
Requirements- Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification.
- At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement.
- Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory.
- Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment.
The successful candidate will receive a competitive salary of SGD 120,000 per annum, commensurate with experience. Additional benefits include opportunities for career growth, professional development, and a dynamic work environment.
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