Regional Operations Analyst
3 weeks ago
About the Role
We are seeking a highly motivated Regional Operations Analyst to join our Control Tower team at CEVA Logistics. As a key member of our team, you will play a vital role in supporting customer satisfaction through proactive actions and analysis.
Key Responsibilities:
- Collate KPI reports and analysis from local Control Towers to produce global reports on weekly, monthly, and quarterly basis
- Validate and control dashboard reports with CEVA network
Performance Management:
- Analyze data received from various sources and escalate any irregularities to management level
- Support in identifying relevant metrics, collect data, measure, and monitor progress
- Publish data quality report to CEVA entities SPOCs & other RCTs
Documentation:
- Collate list of Progress forms on status of each accounts
- Responsible for preparation, delivery, and validation of assigned reports under Control Tower management
Requirements:
The successful candidate:
Essential:
- Undergraduate or Graduate Degree student
- Strong data analysis skills (Excel, Tableau)
- Good interpersonal and communications skills
- Meticulous, analytical, able to work independently
- Must be a team player with a positive attitude
Estimated Salary: $45,000 - $60,000 per annum, depending on location and experience.
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