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Diagnostics Laboratory Support Specialist
2 weeks ago
Job Title: Technical Application Specialist
About the RoleWe are seeking an experienced Technical Application Specialist to provide support to customers across APAC countries. This is a key role that requires strong technical expertise and excellent communication skills.
The successful candidate will be responsible for providing technical support to customers, troubleshooting issues, and resolving problems onsite or over the phone. You will also be required to design, conduct, and lead advanced validation/verification studies, and work closely with cross-functional teams to resolve complex assay issues.
This is a challenging and rewarding role that offers opportunities for growth and development. If you have a passion for delivering exceptional customer service and a strong background in diagnostics laboratory applications, we encourage you to apply.
Responsibilities- Provide technical support to customers across APAC countries
- Troubleshoot issues and resolve problems onsite or over the phone
- Design, conduct, and lead advanced validation/verification studies
- Work closely with cross-functional teams to resolve complex assay issues
- Bachelor's degree in Life Sciences/Biotechnology/Microbiology or related disciplines
- Minimum 6-10 years of experience in diagnostics laboratory applications
- Proven track record in a similar position supported by management and customer references
- Strong communication, coaching, and training skills
We offer a competitive salary and benefits package, as well as opportunities for growth and development. Our team is passionate about delivering exceptional customer service, and we are looking for someone who shares this vision.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.
