Client Relationship Management Specialist
5 days ago
At DKSH SINGAPORE PTE. LTD., we are seeking a skilled Client Relationship Management Specialist to join our team.
About the RoleWe offer an attractive salary of SGD 60,000 - SGD 80,000 per annum, commensurate with experience and qualifications.
The ideal candidate will possess excellent organizational and multitasking skills, as well as strong written and verbal communication skills. Prior experience in client support, customer service, or administrative roles is preferred, but not required.
Key Responsibilities- Client Communication: Act as a primary point of contact for clients' inquiries, requests, and concerns, ensuring prompt and professional responses.
- Administrative Support: Assist in preparing and distributing client-related documents, contracts, and reports. Maintain accurate and up-to-date client records, ensuring data integrity and confidentiality.
- Scheduling and Coordination: Coordinate client meetings, appointments, and follow-ups. Ensure that client management team members are well-prepared for meetings with relevant information and materials.
- Issue Resolution: Collaborate with the client management team to address and resolve client concerns or issues. Escalate complex problems to appropriate team members while maintaining clear communication with clients.
- Cross-Functional Collaboration: Collaborate with internal teams such as operations, and finance to ensure cohesive communication and alignment of strategies related to client management.
- Diploma in business administration, or a related field (or equivalent work experience).
- Strong organizational and multitasking skills, with a keen eye for detail.
- Excellent written and verbal communication skills.
- Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work collaboratively in a team-oriented environment.
We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.
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