Senior Tenant Relations Manager

4 weeks ago


Singapur, Singapore JLL Full time

Job Summary

JLL is seeking a highly skilled and experienced Senior Tenant Relations Executive to join our team. As a key member of our property services team, you will be responsible for providing exceptional customer service to our tenants, ensuring their needs are met and exceeded.

Key Responsibilities

  • Develop and implement strategies to enhance tenant satisfaction and retention.
  • Act as a point of contact for tenants, addressing their concerns and queries promptly and professionally.
  • Collaborate with the operations team to ensure maintenance, repairs, and service requests are addressed efficiently.
  • Prepare accurate and timely reports, including monthly performance reports and variance reports.
  • Manage accounts payable and ensure compliance with rules and regulations.

Requirements

  • Proven experience in tenant relations or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet set timelines.
  • Strong analytical and problem-solving skills.
  • Knowledge of property management software and systems.

What We Offer

JLL offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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