Client Service Associate
2 weeks ago
At Guidepoint, we're seeking a highly skilled Client Service Associate to join our team. As a key member of our Client Service team, you will play a crucial role in delivering exceptional service to our clients worldwide.
Your primary responsibility will be to connect our clients with the right subject matter experts across various industries. To achieve this, you will need to research industries relevant to client project requests and recruit top-notch experts into our network.
As you grow in your role, you will have the opportunity to take on more complex projects and client relationship management responsibilities. This will enable you to develop your skills and advance your career within our organization.
We're looking for a team player who is passionate about delivering outstanding results and building strong relationships with our clients and colleagues.
Key Responsibilities:
- Review and analyze client research requests to identify relevant subject matter experts
- Recruit new Advisors to join our network by effectively communicating their expertise
- Screen experts for suitability and create professional profiles for client consideration
- Collaborate with our team to deliver exceptional service to our clients
Requirements:
- Fluency in English
- Ability to speak a second Asian language (an added benefit)
- Bachelor's degree and strong academic record
- Outgoing personality with excellent communication skills
- Intellectual curiosity and desire to learn
- Effective time management and organizational skills
- Ability to work in a fast-paced entrepreneurial environment
About Guidepoint:
Guidepoint is a leading research enablement platform that empowers our clients to make informed decisions. With a network of nearly 1.5 million experts and 1,300 employees worldwide, we deliver on-demand intelligence and research to leading organizations. Join us in our mission to advance understanding and drive business success.
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