Cafe Service Ambassador

3 days ago

Singapore beBeeCustomerService Full time $40,000 - $45,000
Job Title: Cafe Executive

Are you a customer service enthusiast looking to join a dynamic team in a bustling cafe? Do you have excellent communication skills and the ability to work well under pressure?

As a Cafe Executive, you will be responsible for providing exceptional customer service to our valued patrons. You will be the face of our brand, ensuring that every customer has a memorable experience with us.

Key Responsibilities:

  • Provide outstanding customer service, responding promptly to customer inquiries and resolving any issues efficiently
  • Work collaboratively with the team to ensure seamless service delivery, maintaining high standards of quality and consistency
  • Manage stock levels, monitoring inventory and ordering supplies as needed
  • Maintain a clean and organized workspace, adhering to health and safety regulations
  • Develop and implement strategies to improve customer satisfaction, driving sales growth and loyalty

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike
  • Proven track record of delivering exceptional customer service, with a focus on empathy and problem-solving
  • Ability to work well under pressure, prioritizing tasks and managing multiple responsibilities effectively
  • Basic computer skills, with proficiency in MS Office and other software applications
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package, reflecting your hard work and dedication
  • Ongoing training and development opportunities, helping you grow professionally and personally
  • A collaborative and supportive team environment, fostering open communication and teamwork
  • The chance to make a real difference in the lives of our customers, building lasting relationships and memories

Join our dynamic team today and take the first step towards a rewarding career in customer service

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