Campus Accommodation Coordinator

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

The ideal candidate for the Student Housing Lead Position will possess excellent leadership and communication skills to effectively manage NTU's hostel operations. This role requires a strategic thinker who can develop and implement innovative solutions to enhance the student experience.

Main Responsibilities:
  • Strategic Planning: Develop and implement strategies to improve hostel operations, including application processing, room assignment, and waitlist management.
  • Leadership and Teamwork: Foster a positive work environment and lead a team of staff to achieve departmental goals.
  • Communication and Collaboration: Work closely with departments and vendors to maintain effective maintenance operations and resident engagement.
  • Problem-Solving and Resolution: Address residents' concerns promptly, resolve issues, and meet SLA requirements.
  • Safety and Security: Identify potential safety risks and implement enhancements through regular walkthroughs.
  • Investigations and Sanctions: Investigate incidents, compile documentation, and propose sanctions for rule violations.
  • Record-Keeping and Reporting: Maintain accurate records, facilitate billing processes, and manage reporting.
  • Facilities Management: Oversee facilities reservations, stock-taking exercises, and disposal of managed inventory and assets.
  • Procurement and Staff Management: Define procurement requirements, prepare quotations and tenders, and manage staff within the Hall Office.


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