CCS Team Lead

2 months ago


Singapur, Singapore Crédit Agricole CIB Full time
Job Description

The CCS Team Lead will be responsible for overseeing the Payment Application Services (PAS) team, ensuring alignment with the bank's global cash management strategy.

Main Responsibilities:
  • Supervise and oversee the CCS/PAS Team, comprising 10-20 team members with technical and domain expertise.
  • Plan, organize, and prioritize team work to meet committed deadlines and milestones.
  • Identify, evaluate, and report issues and risks to ensure timely corrective and preventive measures.
  • Ensure team activities adhere to bank standards and norms.
  • Actively participate in GIT Paris/ISAP governance for the domain.
  • Continuously monitor customer satisfaction and implement measures to maintain and improve it.
  • Coordinate with vendors and prepare releases.
  • Monitor the quality of deliveries and services.
  • Evaluate staff knowledge and skills, recommending training.
  • Review and conduct appraisals for team members.
  • Facilitate staff mobility and career development.
  • Implement standard DevOps practices, including test automation, CI/CD, Infrastructure as Code, and End-to-End Observability.
  • Drive technical transformation and innovation projects to ensure applications can cope with market and business demands.
  • Work closely with domain and Enterprise Architects, as well as Business users, in implementing local Payment Engines and their features.

The CCS Team Lead will report functionally to the manager of GIT/ISAP/PAS Section and ensure proper ramp-up and ramp-down of the team as per bank requirements.

They will manage budget and capacity allocation according to priorities communicated by the functional manager and act as a Tech Advocate/Architect advisor for the team.

The CCS Team Lead will ensure applications adhere to modern standards, are phased out from legacy tech, and moved to new tech, and implement modern dev-sec-ops standards in all project/application build lifecycle.


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