Digital Problem Solver

1 week ago


Singapore beBeeTechnical Full time $100,000 - $150,000

Imagine being the primary point of contact for complex technical issues. We are seeking a highly skilled and experienced professional to fill this critical role.

Main Responsibilities
  • To succeed, you will provide in-depth technical troubleshooting for intricate problems and collaborate with various teams to identify product bugs, network concerns, and platform issues.
  • Triage customer escalation matters to find the most efficient path of resolution.

To excel in this position, you should possess a strong background in technical support or system reliability engineering, excellent communication skills, and the ability to manage multiple priorities.

Core Requirements
  • A minimum of 2 years of experience in customer-facing technical roles.
  • Outstanding verbal and written communication skills.
  • The capacity to manage multiple priorities, commitments, and projects.

In addition to these essential competencies, we are looking for candidates with extensive technical support experience, particularly in troubleshooting application protocols and network infrastructure. Experience with Linux command line tools, data analysis using Grafana and SQL, and process improvements is also highly valued.

Key Skills

We are particularly interested in candidates who can leverage their expertise in technical troubleshooting, collaboration, and priority management to drive success in this role.



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