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Food and Beverage Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Food & Beverage Outlet Assistant Supervisor to join our team at DIVINE TASTE PTE. LTD. As a key member of our operations team, you will be responsible for ensuring the highest standards of food quality, customer service, and staff supervision in our outlets.
Key Responsibilities
• Assist in managing day-to-day operations of the outlets, maintaining excellent food quality and supervising staff.
• Prepare and serve a variety of food and beverage products, including coffee, toast, noodle, fried food, and simple cafe food cooking.
• Ensure high standards of customer service are observed at all times, responding to customer complaints and resolving issues promptly.
• Maintain accurate records of food and beverage handling processes, adhering to NEA regulations and company policies.
• Optimize resource utilization and minimize waste, promoting a culture of efficiency and sustainability.
Requirements
• 2-3 years of relevant experience in the Food & Beverage industry, preferably in a supervisory role.
• Excellent team player with strong customer service skills, able to work effectively in a fast-paced environment.
• Keen to learn and grow in the food and beverage industry, with a passion for delivering exceptional customer experiences.
• Ability to work flexible shifts, including weekends and public holidays, as required.
• Strong problem-solving and investigative skills, with the ability to resolve customer complaints and issues efficiently.
