Payroll Operations Manager
2 weeks ago
At Thermo Fisher Scientific, we are seeking a highly skilled Payroll Supervisor to join our team. As a key member of our payroll department, you will be responsible for managing day-to-day payroll operations across multiple APAC countries.
Key Responsibilities:- Manage and oversee payroll submissions for approval, ensuring completeness and timeliness.
- Develop and evaluate payroll service level agreements (SLAs) and performance benchmarks.
- Drive the team to exceed customer expectations and provide guidance and solutions for complex payroll calculations and statutory compliance.
- Coach, train, and develop team members to ensure they have the necessary skills to perform their roles effectively.
- Prepare and analyze reports to provide insights to key stakeholders.
- Liaise with vendors and collaborate on solutions when needed.
- Ensure standard operating models and payroll processes are up to date and compliant with regulatory requirements.
- Assist in audit operations and implement recommendations to improve processes.
- Develop controls and procedures to ensure policy compliance and stay updated with payroll regulatory changes.
- Initiate and drive process improvements to enhance efficiency and productivity.
- Minimum 5 years of experience in end-to-end payroll processing.
- At least 2-3 years of experience in a payroll supervisory role.
- Strong knowledge of payroll, tax laws, and legislation in APAC countries.
- Excellent organization, planning, time management, and analytical skills.
- Ability to manage a diverse workforce in a fast-paced, cross-functional environment.
- Exceptional communication skills and ability to interact effectively at all levels.
- High attention to detail, accuracy, and multitasking abilities.
- Self-motivated, accountable, and proactive.
- Strong problem-solving skills and ability to remain calm and professional under pressure.
- Strong personal credibility with ability to build trusted relationships with business leaders and a role model for values, ethics, and integrity.
- Knowledge of SAP, Sage EPE system, e-Cirtrix clocking system, Workday system, and Service Now ticketing system is an added advantage.
- Proficient in Microsoft Office and Google products.
- Must have at least Intermediate level MS Excel proficiency.
- Excellent command of the English language.
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