IT Observability Specialist

3 days ago

Singapore beBeeObservability Full time $120,000 - $150,000
Job Summary

The role of Observability Lead oversees the design, implementation, and continuous improvement of observability practices across IT landscapes.

Maintaining end-to-end visibility into system/application performance, availability, and security is crucial. Effective monitoring, alerting, and automation enable proactive incident detection and resolution, resulting in a resilient and high-performing IT Operations environment.

  • Lead platforms for observability like ITRS Geneos, Dynatrace, etc.
  • Define SLIs, SLOs, and error budgets with internal teams.
  • Develop dashboards, alerts, and telemetry pipelines for real-time visibility.
  • Drive adoption of observability best practices.
  • Automate routine tasks to reduce manual intervention and human error.
  • Integrate observability tools with CI/CD pipelines and incident management platforms.
  • Promote Infrastructure as Code (IaC) and configuration management tools.
  • Collaborate on vulnerability remediation with IT security teams.
  • Conduct security assessments and support remediation efforts.
  • Promote secure configurations and compliance with security standards.
  • Stay current with industry trends and best practices.
  • Lead initiatives to improve system reliability, reduce Mean Time To Resolve (MTTR), and enhance incident response capabilities.
  • Work closely with global Observability teams to foster a culture of learning and collaboration.

Requirements
  • Bachelor's degree in computer science or related field (or equivalent experience).
  • Preferred certifications: Azure Architect, CISSP, or equivalent.
  • Minimum 8 years of experience in IT operations, systems monitoring, or infrastructure engineering.
  • Familiarity with Site Reliability Engineering (SRE) principles and DevSecOps practices.
  • Ability to identify and remediate vulnerabilities using observability insights.
  • Knowledge of security frameworks and compliance standards.
  • Experience with security monitoring, anomaly detection, and automated alerting.
  • Proven experience with observability and monitoring tools like Dynatrace, ITRS Geneos, etc.
  • Strong understanding of telemetry pipelines, log aggregation, metrics collection, and distributed tracing.
  • Proficiency in scripting and automation to support monitoring and alerting automation.
  • Solid grasp of cloud infrastructure, network protocols, and operating systems.
  • Working knowledge of Kubernetes services would be beneficial.
  • Experience integrating observability with CI/CD pipelines and incident management platforms.
  • Experiences with relational databases (e.g., SQL, MySQL, Oracle).
  • Strong analytical and problem-solving skills with a proactive, data-driven mindset.
  • Excellent communication skills to explain complex technical concepts.
  • Demonstrated leadership in cross-functional teams and ability to drive observability practice adoption.
  • Familiarity with ITIL processes and experience managing service requests, incidents, problems, and changes.

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