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Restaurant Operations Manager

2 months ago

Singapore Ya Kun Full time

About the Role:

Ya Kun is seeking a highly motivated and experienced Restaurant Operations Manager to oversee the smooth operation of our F&B outlets. As a key member of our team, you will be responsible for leading and motivating staff to achieve operational goals, sales targets, and profitability.

Key Responsibilities:

  • Oversee and ensure the smooth operation of F&B outlets, maintaining high levels of Quality, Service, and Cleanliness.
  • Lead and motivate staff to achieve operational goals, sales targets, and profitability.
  • Maintain hygiene, sanitary, and work safety standards at all times.
  • Responsible for recruitment, training, and retention of staff.
  • Plan staff schedules to achieve optimal operational standards within budgetary limits.
  • Handle customers' complaints professionally and satisfactorily.

Requirements:

  • Minimum GCE 'O' level / Higher NITEC / Diploma with at least 5 years of F&B experience as a Senior Restaurant Manager managing 2 or more outlets OR 3 years relevant experience as an Area Manager preferably from QSR industry.
  • Highly motivated, customer-centric, and good team player.
  • Has an eye for details and possesses good project/programme management skills.
  • Possesses strong interpersonal, communication, and leadership skills.
  • 6 days a week, including shift work, weekends, and public holidays.