IT System Security Specialist

6 days ago

Singapore beBeeSecurity Full time $60,000 - $100,000
IT Security Systems Specialist Opportunity

This is an exciting opportunity to work as a comprehensive security systems provider. Delivering turn-key security solutions and top-notch support services to clients in various sectors.

About the Role:

  • Provide first point of contact for customer fault reporting and troubleshooting, ensuring timely issue resolution.
  • Manage outstanding issues, liaising with customers and stakeholders for problem resolution and escalating when necessary.
  • Assume service ownership for fault reporting, adhering to ITIL standards and best practices.
  • Install, update, and troubleshoot software and hardware, including configuration and testing.
  • Conduct periodic or ad-hoc checks with detailed documentation.

Requirements:

  • A minimum 1-2 years' experience in L1 IT support/System Engineer roles, proficient with Windows and Linux OS systems.
  • An acute sense of urgency for service performance issues, prioritizing swift resolution.
  • Educational qualification in any IT discipline or equivalent, demonstrating relevant knowledge and skills.

We're looking for someone who can deliver exceptional results and grow with our organization.

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