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Mail Processing Specialist

1 week ago

Singapore This Is An IT Support Group Full time
Job Description

We are seeking a skilled Mail Processing Specialist to join our team at the Bulk Mail Centre. As a key member of our operations team, you will be responsible for ensuring that all mail is processed efficiently and accurately.

Main Responsibilities:
  • To accept and check mail posted at the Bulk Mail Centre in accordance with the Mail Acceptance Procedure
  • To ensure that posting quantity, postage, and other docket declarations are correctly declared and charged
  • To assist AOMs (Area Operations Managers) on daily operations and ensure that mailers are sent to the respective operation floors timely and in an orderly manner
  • To delegate tasks among teammates to achieve smooth operations and ensure that everyone is always on the job
  • To guide and coach teammates as and when required
  • To feedback/escalate to AOMs for any unresolved issues for follow-up action
  • To balance daily accounts for the Bulk Mail Centre and ensure that all cash transactions received for the day are correct in the presence of a cash custodian
  • To assign docket numbers and data inputting in NMP; and ensure that all dockets and docket numbers are accounted for
  • To ensure that all mails posted in trays, bags, pallets are weighed and despatched accordingly to the designated operation floors for processing
  • To accept, check, and despatch Admail/Home Direct
  • To input cash transactions in NMP and generate tax invoices for customers
  • To ensure that all transactions in NMP are done smoothly and to feedback for any abnormality
  • To collect data for statistical purposes for the Bulk Mail Centre and Mail Processing
  • To attend to all work-related enquiries
Requirements:
  • Able to work Rotating Shifts (Morning & Afternoon Shift)