Debt Recovery Specialist

5 days ago


Singapur, Singapore StarHub Full time

Job Title: Fraud & Debt Recovery Executive

About the Role:

We are seeking a highly skilled and experienced Fraud & Debt Recovery Executive to join our team at StarHub. As a key member of our finance team, you will be responsible for managing debt recovery and fraud prevention initiatives to ensure the company's financial stability and integrity.

Responsibilities:

Debt Recovery:

  • Liaise with debt collection agencies and law firms to resolve and negotiate payment-related issues with customers.
  • Prepare and maintain detailed reports on debt collection agency and law firm activities and outcomes.
  • Validate debt collection agency and law firm billing and commission computation to ensure timely payments.
  • Collaborate with internal teams to identify, develop, and implement new strategies to recover debts.

Fraud Management:

  • Monitor accounts and transactions for unusual or suspicious activities that suggest fraudulent behavior.
  • Collect evidence and document findings for regulatory compliance and follow-up actions.
  • Collaborate with internal teams to implement fraud detection measures.
  • Improve SOPs and develop rational tactics that address payment issues while safeguarding against fraud.
  • Stay current with industry trends, best practices, and emerging fraud techniques.

Qualifications:

  • Appropriate qualification in finance, statistics, law enforcement, regulatory compliance, or related fields and experiences.
  • At least 2 years of work experience.
  • Proficient in Microsoft Office Word, Excel, PowerPoint.
  • Experiences with credit management or fraud detection software will be advantageous.
  • Strong analytical and problem-solving skills to identify and mitigate risks from multiple sources.
  • Good communication and written skills.
  • Proactive, resilient, with an eye for detail.
  • Strong sense of ethics and integrity to handle sensitive and confidential information.
  • Ability to work independently and handle multiple tasks efficiently.


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