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Document Verification Specialist

1 week ago

Singapore This Is An IT Support Group Full time
About the Role:

We are seeking a detail-oriented individual to join our team as a Pre-Admissions Coordinator. This role is critical in ensuring that we provide excellent customer service to our applicants.

As a Pre-Admissions Coordinator, you will be responsible for verifying documents and validating data via email and Zoom. You will also be expected to attend to all applications within 3 working days, ensuring that we meet our offer timeline and improve conversion rates.

Your Key Responsibilities:
  • Verify documents and validate data
  • Attend to all applications within 3 working days
  • Provide exceptional customer service


Your Requirements:

We are looking for individuals with administrative and customer service experience.

You should be meticulous when dealing with sensitive information and documents.

Proficiency in conversing with Mandarin-speaking stakeholders is essential.

You should possess a minimum A-Level/Diploma/Higher NITEC or equivalent qualification.