Customer Verification Executive

4 days ago


Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

We are looking for a Customer Verification Executive to join our team at FIRSTCOM ACADEMY PTE. LTD.

This role requires strong attention to detail, excellent communication skills, and a commitment to customer satisfaction.

Key Responsibilities:
  • Verify the legitimacy of each sale through outbound calls to customers, ensuring they understand and agree to the terms of purchase.
  • Accurately document customer interactions and verification outcomes, identifying potential areas of improvement in the sales process.
  • Collaborate with the sales team to provide feedback on customer interactions and support enquiries from internal and external stakeholders.


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