Store Operations Manager

7 days ago


Singapore SANS & SANS Full time
Job Overview
SANS & SANS seeks a highly skilled Retail manager to lead our store team. As a key member of our management team, you will play a vital role in driving sales growth and ensuring the smooth operation of our store.

About the Role
The successful candidate will be responsible for achieving store sales goals, motivating and driving the sales team to achieve their individual and store Key Performance Indicators (KPIs), identifying and implementing new initiatives for improving service standards and sales, providing training and coaching on product and customer services to the sales team, dealing with any customer enquiries and complaints, managing all store operational activities including cash protection, loss prevention, inventory, manpower, encouraging a team environment among associates, maintaining outstanding store condition and visual merchandising standards, and providing daily operation reports to management.

Requirements
To be successful in this role, you must possess excellent communication and interpersonal skills, have outstanding organizing and leadership skills, understand sales principles and customer service practices, and be proficient in Microsoft Office. Availability to work long hours is also essential.

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