
Public Sector Outreach Coordinator
16 hours ago
Engagement Specialist (Data) - Opportunity with Growth
Are you a skilled communicator and team player? Do you have a passion for building relationships and driving results?
We are seeking an experienced Engagement Specialist (Data) to join our dynamic team. As an Engagement Specialist (Data), you will play a key role in engaging selected individuals and corporations through phone calls, emails, and scheduled home visits to facilitate the completion of important national research exercises.
The ideal candidate will possess strong verbal and written communication skills, with the ability to engage individuals from diverse backgrounds in a clear and professional manner. You will be comfortable with both phone-based and in-person outreach, with training and support provided. Additionally, you will be organized, dependable, and able to manage multiple cases and follow-ups efficiently. Self-motivation, responsibility, and a keen interest in contributing to projects with national impact are also essential qualities for this role.
Responsibilities:
- Engage selected individuals and corporations through various channels to facilitate the completion of important research exercises
- Communicate effectively with a wide range of individuals, including senior professionals and high-net-worth individuals, while building trust and rapport
- Exercise empathy and professionalism to understand personal circumstances and provide accurate information
- Maintain well-organised case records and ensure timely updates in internal systems
- Contribute to progress tracking and performance reporting, helping the team stay on track with milestones and service standards
- Identify trends, recurring challenges, and insights from the field to support internal reviews and planning
- Assist with preparing operational reports and dashboards for internal stakeholders
- Support process improvement initiatives and contribute ideas to enhance outreach effectiveness
- Take on additional responsibilities that build your exposure to public sector operations and data-driven work
Requirements:
- Minimum Bachelor's Degree or higher in any discipline
- Strong verbal and written communication skills
- Comfortable with phone-based and in-person outreach
- Organised, dependable, and able to manage multiple cases and follow-ups efficiently
- Self-motivated, responsible, and interested in contributing to projects with national impact
- Proficient in digital tools such as Microsoft Office or similar systems
- Proficiency in English is required to communicate effectively with the public
About Us:
We value innovation, collaboration, and a commitment to excellence. Our organisation offers opportunities for growth and development, along with a supportive and inclusive work environment. If you are passionate about making a difference and are looking for a challenging and rewarding career opportunity, please submit your application today.
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