Mainframe Technical Specialist

1 week ago


Singapore ENCORA TECHNOLOGIES PTE. LTD. Full time
Mainframe Production Support Technical Specialist

At Encoma Technologies PTE. LTD., we are seeking a highly skilled Mainframe Production Support Technical Specialist to join our team. The ideal candidate will have a strong background in Mainframe technology and experience in managing day-to-day issues, working closely with end-users, development staff, and infrastructure teams to resolve incidents and mitigate outages.

Key Responsibilities:
  • Manage day-to-day issues, including daily health checks of applications and processes.
  • Perform in-depth analysis of production problems, identify root causes, and recommend solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents, changes, and progress are efficiently and effectively managed to meet application service levels.
  • Help identify, coordinate, and implement initiatives/projects that promote efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.
Requirements:
  • At least 8 years of Mainframe experience.
  • At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
  • Cards and payments domain knowledge.
  • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
  • Expert knowledge and use of Mainframe tools such as; Endevor, File-Aid, Control-M.
  • Prior application or production support experience is a plus.
What We Offer:

As a Mainframe Production Support Technical Specialist at Encoma Technologies PTE. LTD., you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.



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