Coffee Shop Team Leader

1 week ago

Singapore beBeeLeadership Full time $40,000 - $60,000
Job Title: Team Lead

Description:
We are seeking an experienced Team Lead to join our team. In this role, you will be responsible for overseeing daily operations, managing staff performance, and ensuring excellent customer experience.

Key Responsibilities:

1. Team Management

Schedule shifts and manage staff performance.

Supervise and support baristas.


Customer Service

2. Ensure excellent customer experience.

Handle complaints and resolve issues promptly.


Operations

3. Oversee daily coffee shop operations.

Maintain cleanliness and organization.


Quality Control

4. Ensure coffee and food quality meet standards.

Train staff on proper preparation techniques.


Inventory Management

5. Monitor stock levels and reorder supplies.

Minimize waste and manage costs.


Reporting

6. Prepare daily sales reports.

Track performance metrics and suggest improvements.


Tell us what skills you have
Negotiation
Leadership
Construction
Quality Control
Customer Experience
Housekeeping
Food Quality
Inventory
Sanitation
Inventory Management
Team Management
Customer Service
Scheduling
Timekeeping
Ability To Learn

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