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Coffee Shop

2 weeks ago

Singapore KOPIWU PTE. LTD. Full time

**Job Scope**:

- **Operational Management**:Oversee the daily operations of the coffee shop.
Ensure that the shop is clean, organized, and well-stocked.
Maintain inventory and order supplies as needed.
Ensure all equipment is in good working condition and arrange for repairs if necessary.
- **Customer Service**:Provide excellent customer service and address any customer complaints or issues promptly.
Ensure all staff members deliver a high level of customer service.
Handle customer inquiries and provide information about menu items.
- **Staff Supervision**:Train, supervise, and schedule coffee shop staff.
Monitor staff performance and provide feedback and coaching.
Ensure all staff follow company policies and procedures.