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Host and Hostess Associate

1 week ago

Singapore Singapore Zoo Full time
Job Title: Guest Experience Specialist
Company: Mandai Wildlife Group
Description: We are seeking a charismatic Guest Experience Specialist to join our team. As a frontline representative, you will serve as the initial point of contact for guests, providing exceptional service and ensuring a memorable experience.

About the Role
This role is ideal for individuals who are passionate about delivering exceptional guest experiences, possess excellent communication skills, and have a strong service-driven attitude. You will be responsible for serving as the first point of contact for guests, providing directional and operating hours information, and informing guests about available breakfast and meal options.

Key Responsibilities
  • Serve as the first point of contact for guests.
  • Provide directional and operating hours information.
  • Inform guests about available breakfast and meal options.

Requirements
  • Minimum GCE 'N/O' Level
  • Excellent communication skills
  • Service-driven positive attitude with an outgoing personality
  • Proficient in English and Mandarin preferred
  • Able to work on weekends and public holidays