Distinguished Student Support Professional

2 weeks ago

Singapore beBeeAcademic Full time $3,000 - $4,000
Student Academic & Conduct Advisor Role

Key Responsibilities

Providing Early Intervention & Student Support
  • Monitoring academic performance, attendance, and engagement to identify at-risk students.
  • Developing tailored student support plans and ensuring consistent follow-up.
  • Tracking and supporting students on Conditional or Reprieved status, including enrolment in required support programs.
  • Managing access to the study support portal.
  • Collaborating with faculty, assessments, and other departments to report and monitor student progress.
Academic Skills Development & Integrity Education
  • Delivering one-on-one or group academic skills support, including writing, referencing, and exam strategies.
  • Conducting academic integrity workshops (covering plagiarism, paraphrasing, use of AI, time management).
  • Assisting students with understanding breaches and conduct confirmation or inquiry sessions.
Academic Misconduct Management
  • Handling academic misconduct cases in line with policies.
  • Reviewing, processing, and documenting misconduct cases; communicating outcomes sensitively.
  • Advising staff and students on conduct expectations and maintaining confidentiality at all times.
Academic Status & Appeals Management
  • Supporting students through academic appeals and providing guidance on procedures.
  • Collecting documentation and preparing for academic status review meetings.
  • Participating in Board of Examiners meetings and updating student management systems accordingly.
  • Notifying parents/guardians on minor students' academic progress where relevant.
Stakeholder Engagement & Quality Assurance
  • Liaising with other support services (e.g. counselling, financial aid) for holistic student support.
  • Assisting with policy review, code of conduct communication, and preparation for audits or regulator reviews.
  • Collaborating with campuses for consistent case handling and quality assurance.
Requirements
  • Bachelor's degree or equivalent qualification in a relevant field.
  • Relevant experience in student support services, academic skills development, or academic integrity management.

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