Customer Insights Strategist

5 days ago


Singapore Singtel Group Full time

Singtel Group invites experienced professionals to join our mission to empower every generation by shaping the user experience of our products and services.

About the Role
  • Conduct foundational and generative research to uncover user needs, behaviors, and pain points, shaping new product opportunities and long-term experience strategy.
  • Collaborate with cross-functional teams to integrate research insights into product development and business strategies.

This role requires a strong understanding of research methodologies, business needs, and collaboration with stakeholders to drive informed design and business decisions.

Key Qualifications
  • Min Diploma/Degree in Human-Computer Interaction, Psychology, Cognitive Science, Human Factors, Digital Media, UI/UX Design, or relevant professional work experience.
  • Strong portfolio demonstrating end-to-end research projects and their impact on product decisions is critical for consideration.


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