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Product Insights and Experience Strategist

1 week ago

Singapore Amazon Full time
About the Role

We are looking for a Product Insights and Experience Strategist to join our Customer Experience and Business Trends team at Amazon. This is an exciting opportunity to make a real impact on our customers' experiences and drive business decisions that improve their satisfaction.

Key Responsibilities:
  • Develop and execute customer-centric strategies that drive business growth and improve customer satisfaction.
  • Lead cross-functional teams to conduct research and analyze data to inform business decisions.
  • Partner with senior business leaders to develop and implement plans to improve the customer experience.
  • Maintain a deep understanding of customer needs and preferences to inform product development and marketing strategies.
Requirements:
  • Have a bachelor's degree or equivalent in a related field.
  • Possess 4+ years of experience analyzing data and 3+ years of experience in consulting, insights, research, program management, or related fields.
  • Have experience presenting to and influencing through data-driven insights.
  • Speak fluent English and possess business-level Japanese language skills (reading, writing, speaking).