Food Outlet Manager

1 day ago


Singapore HA HA BIN SERVICE PTE. LTD. Full time
Job Summary

HA HA BIN SERVICE PTE. LTD. is seeking a highly skilled and experienced Food Outlet Manager to oversee the daily operations of our food outlet. The successful candidate will be responsible for ensuring the smooth running of the outlet, managing staff, and providing exceptional customer service.

Key Responsibilities
  • Staff Management: Recruit, train, and supervise a team of staff to ensure excellent customer service and high-quality food products.
  • Customer Service: Resolve customer complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.
  • Menu Development: Suggest new menu items based on customer preferences and feedback, ensuring a competitive edge in the market.
  • Operations Management: Identify strategies to retain and attract customers, ensuring the outlet's financial stability and growth.
  • Quality Control: Ensure the outlet's operations meet the highest standards of quality, safety, and hygiene.
  • Team Leadership: Provide guidance and support to staff, promoting a positive and productive work environment.
  • Communication: Maintain effective communication with HQ and cafe staff, ensuring seamless operations and customer satisfaction.
Requirements
  • Experience: Proven experience in food outlet or business management, with a strong track record of success.
  • Skills: Excellent organizational and time management skills, effective communication skills, and exceptional customer service skills.
  • Education: Basic English and computer skills, with the ability to communicate with HQ and cafe staff.

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