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Digital Banking Platform Specialist
2 weeks ago
We're seeking seasoned professionals to spearhead the evolution of our Corporate Digital Banking platform. This role involves close collaboration with Product Owners to chart platform behavior, and working alongside UX/UI designers and technologists to craft seamless user journeys for Corporate and SME clients.
Key Responsibilities:
- Partner with Product Owners to distill and document functional and non-functional requirements for key business banking capabilities, encompassing account services, payments, cash management, corporate cards, trade finance, loans, and user administration.
- Create detailed business process maps, user journeys, and functional specifications that encapsulate both client needs and internal requirements.
- Work in tandem with UX/UI designers to ensure screen designs conform to business banking usability standards and align with functional objectives.
- Collaborate with technology teams to translate business requirements into scalable, robust technical designs.
- Support agile ceremonies including backlog grooming, sprint planning, and feature validation to ensure timely and complete delivery of business features.
- Contribute to User Acceptance Testing (UAT) by developing acceptance criteria, reviewing test cases, and validating outputs against expected outcomes.
Required Skills & Experience:
- A minimum of 5 years' experience as a Business Analyst in digital platform environments, with at least 2 years in the corporate or business banking domain.
- Familiarity with transactional banking, user access management, trade services, or payment workflows tailored for business clients.
- Strong expertise in developing user stories, process maps, and functional documentation.
- Proficient in Agile/Scrum methodologies and tools such as JIRA, Confluence, and Figma.
- Ability to grasp complex business processes and translate them into clear, actionable requirements.
- Comfortable working with cross-functional teams spanning product, design, technology, and compliance.
- Strong analytical skills with excellent communication and stakeholder management capabilities.
PREFERRED QUALIFICATIONS
- Experience in fintech or enterprise-grade digital platforms within the corporate banking sector.
- Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.
- Familiarity with micro-frontend-based platforms is an advantage.
- Exposure to design thinking or service design framework is a plus.