Hotel Night Operations Manager

2 weeks ago


Singapore beBeeOperations Full time
Job Description

We are seeking a highly skilled and experienced Hotel Night Operations Manager to oversee the smooth operation of our hotel during night shifts. The successful candidate will be responsible for ensuring that all guests receive exceptional service, while maintaining high standards of security, safety, and efficiency.

Responsibilities:
  • Monitor and manage the performance of employees during night shifts, providing guidance and support as needed.
  • Ensure that all hotel operations run smoothly and efficiently, including front desk, night audit, and guest services.
  • Develop and implement strategies to improve guest satisfaction, retention, and loyalty.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Manage budgets and resources effectively, controlling costs and optimizing revenue.
  • Conduct regular inspections to maintain high standards of cleanliness, maintenance, and appearance.
Required Skills and Qualifications:
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 2-3 years of experience in hotel management, preferably in a similar role.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in Microsoft Office and property management systems.
  • Familiarity with IHG standards and procedures is an asset.
Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Others:

We are an equal opportunity employer committed to diversity and inclusion. If you are passionate about delivering exceptional guest experiences and have a strong background in hotel operations, we encourage you to apply for this exciting opportunity.


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