Lead Desktop Engineer

6 days ago


Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full time
Job Description:

We are seeking a skilled Technical Lead for End-User Computing to join our team at NTT DATA SERVICES SINGAPORE PTE. LTD.

About the Role:

The successful candidate will lead a team of Desktop Support Assistants, providing technical guidance and expertise to resolve complex issues related to desktop support services.

  • Prioritize and document end-user help requests, escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform asset inventories and technical escalation to 3rd party vendors or resolver groups as required.
  • Update incident records and create work instructions to standardize processes.
Key Responsibilities:

The ideal candidate will have a minimum of 7 years' experience in Service Desk front and back-office roles, with a proven track record of leading teams and managing virtual teams.

Key skills and qualifications include:

  • Strong people management and leadership skills.
  • Excellent analytical and project management skills.
  • Experience with AV equipment and Windows 10 operating systems.
Benefits:

This is an exciting opportunity to work with a leading technology company, offering a competitive salary and benefits package, including:

  • An estimated annual salary of SGD $120,000 - $180,000 based on experience.
  • A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job DescriptionWe are seeking an experienced Desktop Infrastructure Engineer Lead to join our team at RECRUIT EXPRESS PTE LTD.About the RoleThis is a leadership position that requires strong technical expertise and excellent collaboration skills. The successful candidate will lead desktop-related projects, design and implement desktop infrastructure...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    We are seeking a skilled Desktop Engineering Team Lead to join our team at RECRUIT EXPRESS PTE LTD. This is a senior role that requires extensive experience in desktop engineering, system administration, or related IT roles.Job DescriptionThe ideal candidate will have proficiency in desktop operating systems (Windows, macOS) and enterprise management tools...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job DescriptionThis is a challenging and rewarding role for a Senior Desktop Engineer to lead the design, implementation, and maintenance of desktop infrastructure solutions.ResponsibilitiesProvide technical leadership and expertise in troubleshooting complex hardware, software, and network issues.Design, implement, and maintain desktop management solutions...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job DescriptionWe are seeking a skilled Desktop Technical Lead to join our team at Recruit Express Pte Ltd.About the RoleThis is a full-time opportunity that involves providing advanced technical support and troubleshooting expertise for complex hardware, software, and network issues. The ideal candidate will have a strong background in desktop engineering,...

  • Desktop Engineer

    3 weeks ago


    Singapore Singtel Full time

    We are seeking a skilled Desktop Engineer to join our team at NCS Group.As a Desktop Engineer, you will be responsible for providing desktop support to our customers, addressing a range of IT topics and issues.Key responsibilities include:Performing end-user support and client managementTroubleshooting client platform-related problemsInvestigating and...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    About the RoleWe are seeking an experienced Enterprise Desktop Infrastructure Lead to join our dynamic team at SCIENTEC CONSULTING PTE. LTD.Job SummaryThe successful candidate will be responsible for providing high availability and reliability of enterprise-level end-user computing services, planning and executing new initiatives and enhancements that...


  • Singapore ITCAN PTE. LIMITED Full time

    We are seeking a skilled Desktop Engineer to join our team at ITCAN PTE. LIMITED.Job SummaryThe successful candidate will provide end-user IT support, troubleshoot client platform-related problems, and maintain Windows OS, office software, and other desktop-related systems.Key Responsibilities:Perform routine maintenance and troubleshooting for desktop...


  • Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Lead Desktop Engineer, the broad area of your job responsibilities will cover the following:Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.Performed Desktop Support...


  • Singapore AVIATIONLEARN PTE. LTD. Full time

    Job OverviewA prestigious role awaits a highly skilled Lead Desktop Application Developer at AVIATIONLEARN PTE. LTD., where you will play a pivotal part in shaping the future of our cutting-edge software solutions.About UsAs a respected member of our team, you will have the opportunity to collaborate with talented individuals who share your passion for...

  • Desktop Engineer

    3 days ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Desktop Engineer to join our IT team at ITCONNECTUS PTE. LTD. As a key member of our support staff, you will be responsible for providing top-notch technical support and assistance to our employees.About the RoleThe ideal candidate will have a strong background in desktop engineering, with expertise in troubleshooting...


  • Singapore FPT ASIA PACIFIC PTE. LTD. Full time

    FPT ASIA PACIFIC PTE. LTD.Salary: SGD 80,000 - 120,000 per annumJob Description:We are seeking a highly skilled Desktop Infrastructure Engineer to join our team at FPT ASIA PACIFIC PTE. LTD.Company Overview:FPT ASIA PACIFIC PTE. LTD. is a leading provider of IT solutions and services in the Asia Pacific region.We deliver cutting-edge technology and...


  • Singapore QUESSCORP SINGAPORE PTE. LTD. Full time

    Job Description:We are seeking an experienced Desktop Engineer to join our team at Quesscorp Singapore PTE. LTD.About the Role:This is a 6-month contract with potential for extension based on project requirements.The successful candidate will be responsible for leading the refresh/upgrade of Windows 10/11 desktops and laptops for our client.Main...

  • Desktop Engineer

    1 month ago


    Singapore PCCW SOLUTIONS INSYS PTE. LTD. Full time

    Roles & Responsibilities Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Providing Remotely support. Use diagnostic...

  • Desktop Engineer

    2 days ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Troubleshooting and repairing...


  • Singapore NCS PTE. LTD. Full time

    NCS PTE. LTD., a leading technology services firm, seeks a Senior Desktop Engineer to lead its desktop support team.As a Senior Desktop Engineer, you will guide the team and resolve complex technical issues. Key responsibilities include:Key Responsibilities• Lead the team in resolving escalated incidents and validating problem solutions.• Provide desktop...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    We are seeking an experienced Desktop Systems Engineer to join our team at Recruit Express Pte Ltd. As a key member of our IT department, you will be responsible for providing advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.Key Responsibilities:Design, implement, and maintain desktop infrastructure...

  • Desktop Engineer

    1 month ago


    Singapore French Chamber of Commerce in Singapore, The Full time

    Roles & ResponsibilitiesOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer.The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support...


  • Singapore EXASOFT PTE. LTD. Full time

    Job Description:At EXASOFT PTE. LTD., we are seeking a highly skilled Desktop Support Engineer to join our team. This role is responsible for providing technical support and maintenance of desktop systems, applications, and equipment.About the Role:Providing on-site and off-site technical support to ensure smooth operation of all desktop systems and...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job DescriptionWe are seeking a skilled Desktop Infrastructure Specialist to join our team at Recruit Express Pte Ltd.Company OverviewAs a leading recruitment agency in Singapore, we understand the importance of having a well-designed desktop infrastructure that supports the needs of our clients and employees.SalaryThe estimated salary for this role is SGD...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesTechnical Leadership: Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues. Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations. Lead desktop-related projects such as system upgrades, migrations,...