Patient Service Liaison

2 weeks ago


Singapore beBeeCustomerService Full time $3,500 - $4,500

Job Title: Patient Service Associate

About This Role

We are seeking a skilled and dedicated Patient Service Associate to join our team. As a Patient Service Associate, you will be responsible for providing exceptional customer service to patients, ensuring their needs are met with efficiency and professionalism.

Key Responsibilities:
  • Greet and register patients in a timely and courteous manner.
  • Coordinate specialists' consultation referrals, scheduling patient appointments as needed.
  • Handle payments and respond to patient inquiries in a professional and courteous manner.
  • Manage patient concerns, ensuring timely resolution and escalation when necessary.
  • Communicate effectively with patients to provide a high level of customer service.
  • Assist with taking height, weight, and blood pressure readings at Health monitoring stations.
Requirements

To be successful in this role, you will require the following skills and qualifications:

  • Possess a minimum of GCE O Levels or N Levels.
  • Able to commit to a 1-year contract.
  • Able to commit immediately or on short notice.
  • Prior customer service experience is an advantage.


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