Retail Banking Fraud Specialist

Job Description We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts.

Role OverviewThe primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints.Collaborate with the Fraud Team to ensure timely resolution of escalated cases.Collect and...

Job Title: Fraud Prevention Specialist We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while ensuring...

Role Overview The primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints. Collaborate with the Fraud Team to ensure timely resolution of escalated cases. ...

Job OverviewWe are seeking a dedicated and empathetic customer care professional to assist customers reporting fraud or scam activity on their retail banking accounts, as well as handle customer appeals regarding compensation for financial losses due to fraudulent transactions. The ideal candidate will have strong communication skills, an understanding of...

Retail Banking Fraud Specialist Job Description Job Title: We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts.Key Responsibilities:Assist customers in reporting and resolving fraud or scam activity on their retail banking accounts.Investigate and analyze customer...

Customer Experience Resolution ManagerWe are seeking a dedicated and empathetic professional to assist customers experiencing fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while ensuring...

Key Role: Retail Banking Customer Care SpecialistAbout the JobWe are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer...

Job Role: Retail Banking Fraud SpecialistWe are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment and possess a strong attention to detail.Key...

Reporting to the Head of Credit & Fraud Risk, this is a Second Line of Defence role under the Risk Management function. The role is responsible for setting the fraud risk policy and procedures for the Bank, working with the business functions to carry out fraud risk assessments, devise and implement fraud rules, etc. Job Responsibilities: Delivering...